The Kielder Computers Limited online shopping system automatically calculates and collects Value Added Tax (VAT sales tax) at the checkout following the tax rules below.
VAT Sales Tax on Physical Goods
Physical goods are products delivered by postal or courier service.
Physical goods delivered to UK customers are subject to VAT @ 20% and the VAT is itemised on the checkout page.
Physical goods delivered to EU customers are subject to zero rated VAT @ 0%. Therefore no VAT is itemised on the checkout page. The purchase is subject to Customs Taxes levied by the customer’s local Customs Office prior to delivery. The customs tax rate varies from country to country.
Physical goods delivered to other international customers are subject to zero rated VAT @ 0%. Therefore no VAT is itemised on the checkout page. The purchase is subject to Customs Taxes levied by the customer’s local Customs Office prior to delivery. The customs tax rate varies from country to country.
VAT Sales Tax on Digital Services
without human interaction
Non-physical products, delivered digitally, without human interaction.
Digital services without human interaction purchased by UK customers are subject to VAT @ 20% and the VAT is itemised on the checkout page.
Digital services without human interaction purchased by EU customers are subject to the EU Digital Sales Tax. The tax rate varies from country to country. The EU Digital Sales Tax is itemised as VAT on the checkout page.
Digital services without human interaction purchased by other international customers are subject to zero rated VAT @ 0%. Therefore no VAT is itemised on the checkout page.
VAT Sales Tax on Digital Services
with human interaction
Non-physical products, delivered digitally, with human interaction.
Digital services with human interaction purchased by UK customers are subject to zero rated VAT @ 0%. Therefore no VAT is itemised on the checkout page.
Digital services with human interaction purchased by EU customers are subject to zero rated VAT @ 0%. Therefore no VAT is itemised on the checkout page.
Digital services with human interaction purchased by other international customers are subject to zero rated VAT @ 0%. Therefore no VAT is itemised on the checkout page.
Tax Refunds
Our VAT registration is included on the order confirmation and invoice and businesses with an appropriate tax registration may be able to claim back the VAT sales tax portion of their purchase in their business sales tax return according to local tax rules.
Last updated 7 March 2023.
